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Job Description:
JOB SUMMARY:
Responsible for developing and implementing the global strategy of the E-Commerce business, achieving online sales goals and managing the day-to-day operations of the
E-Commerce department.
ESSENTIAL FUNCTIONS:
Manage the staff activity on a daily basis
Function as primary member of personal shopper service
Partner with marketing to create online promotions
Function as liasion with e-commerce consultant
Oversee fulfillment logistics of online and phone orders
Review daily reports on sales and shipments
Prepare and execute planning calendar for email campaigns
Analyze customer demographics and purchasing behavior to monitor trends
Work with merchandising on product selection and pricing
Work with online marketing, email database acquisition, and website work
KNOWLEDGE, SKILLS, AND ABILITIES:
Understanding of the complete online transaction process, conception to fulfillment
Effective communication skills, time management, organizational skills, ability to be detailed and customer service oriented
Ability to manage several projects at the same time
Understanding of site development and site administration a plus
Knowledge of SEO, SEM, and site analytics
Knowledge of Social Media platforms
Proficient in Word, Excel, and Outlook
English and Cantonese fluency to business
Proficient in Japanese is preferred
EDUCATION AND EXPERIENCE:
College degree in related field
3-5 years of retail e-commerce experience
2-3 years of retail sales experience
Proven sales ability and selling skills
Applicant who are interested in please send your CV by Email to info@mahanaht.com
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